Forgiving a Late/Other Charge
To forgive a late charge or other charge that was previously assessed on the contract, click in the Forgive Previous box and enter the amount from the Previous Owed box that you are forgiving. This amount will be removed from the contract.
If you are forgiving a late or other charge without taking payment on the contract, simply leave the Amt Rcvd at 0.00, enter the amount you are forgiving in the Forgive Previous box and click the Save button. As you did not take a payment, the next payment due information will not change.